Why was a record assigned to me when I am not on the team?

Here's how Distributely evaluates records and decides who they should be assigned to.

When Distributely receives a new record from HubSpot, we will evaluate it against the rules of the corresponding team type in their order of priority.

If the record does not match any of the rules in your active teams, or if there are no available agents on that team, then it will be assigned to the default team.

If the agents in the default team are unavailable (due to a schedule, time off, or cap), then the record will be assigned to the admin of the account.

The admin of the account is the individual who connected Distributely to HubSpot.