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How to uninstall Distributely from a HubSpot account

Distributely is uninstalled the same way any HubSpot Marketplace app is uninstalled — from inside your HubSpot account settings, not from within Distributely itself. This article walks through that process and explains what does and doesn't change as a result, both in HubSpot and in Distributely.

Uninstalling the app in HubSpot:

Follow HubSpot's own instructions for removing a marketplace app:

  1. Click the settings icon in your HubSpot top navigation bar.
  2. In the left sidebar, go to Integrations > Connected Apps.
  3. Find Distributely in your list of connected apps and click Actions.
  4. Select Uninstall.
  5. Type "uninstall" into the confirmation field, then click Uninstall.

Full HubSpot instructions: Install apps in the HubSpot Marketplace — Uninstall an app

What this does immediately in HubSpot
  • Distributely's access to your HubSpot account is revoked.
  • Any HubSpot workflow that uses a Distributely routing action will show that step as broken or missing once the app is uninstalled. Review and remove those workflow steps yourself — uninstalling the app does not clean them out of your workflows for you.
  • If any of your workflows are actively running that step at the exact moment you uninstall, that enrollment may error instead of failing gracefully.
What does NOT change
  • Past assignments are not undone. When Distributely routes a contact, deal, ticket, or lead to a rep, it writes that rep's owner ID directly onto the record (normally the standard "Contact owner"/"Deal owner" property, or occasionally a different owner property if a team was configured that way). Uninstalling Distributely does not revert or clear any of these already-assigned owner values — those stay exactly as they are.
  • No custom properties are removed, because Distributely doesn't create any custom contact/deal/ticket properties in your account in the first place. Uninstalling has no effect on your object schema.
  • No other HubSpot data (webhooks, CRM cards, etc.) is affected — Distributely does not register any of those in your account beyond the workflow actions noted above.
What happens on the Distributely side
  • Uninstalling from HubSpot does not automatically remove your account, teams, or routing rules inside Distributely. Those are retained as-is.